Terms

This information explains the Terms of Use for the Local Offer website.

Surrey County Council has a duty to deliver the Local Offer. The Local Offer website is delivered using a product created by Open Objects. This product stores and processes the Local Offer information, supplied by Surrey County Council.

By using the site, you confirm that you accept these terms of use and that you agree to comply with them.

Surrey County Council and Open Objects take no responsibility for any information, advice or services given through the service providers listed. All information, advice, services and external websites accessed through the Local Offer tool is at the user's own risk.

If you have any other questions or concerns about your privacy when using the Local Offer tool, please Contact us.

Terms of use

Surrey County Council and Open Objects takes no responsibility for any information, advice or services given through the service providers listed. All information, advice and services accessed through the Local Offer tool is at the user's own risk.

Information provided on the Local Offer tool has been verified by service providers where possible, is kept up to date where possible, and is regularly updated by Surrey County Council. However, we take no responsibility in the event of out-dated information leading to indirect, incidental or consequential damages.

No reliance on information

Although we make reasonable efforts to update the information on our site, we make no representations, warranties or guarantees, whether express or implied that the content on our site is accurate, complete or up-to-date.

Any information, advice and services accessed through the Local Offer tool is at the user's own risk and cost.

We assume no responsibility for the content of websites linked through our site. Such links should not be interpreted as endorsement by us of those linked websites. We have no control over the contents of those sites or resources. We will not be liable for any loss or damage that may arise from your use of them.

The information on this website is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content accessed on or through our site.

Privacy

The Local Offer tool does not store anything that we or anyone else can link to you. Nothing stays on the server and nothing stays on your phone or computer. You can choose to email your results to yourself, or to download it as a PDF, and what you do with it then is up to you. We do use an analytics service to help us measure how we're doing and improve the site, but that data isn't linked to you in any way.

Data protection

Surrey County Council is the data controller and Open Objects is the data processor for the purposes of the Data Protection Act 1998.

Cookies

Cookies are small text files stored on your computer when you visit certain web pages. The Local Offer tool uses cookies to improve your experience by:

  • Keeping a reference to your own shortlist and keeping track of what services you have added or recommended
  • Making sure the welcome banner on the homepage remains hidden once you have hidden it or visited the site a specified number of times
  • Storing encrypted information related to your account when you login in order to ensure you remain logged in and benefit from the full features of the website.

We recommend leaving cookies enabled in your browser to ensure your interactions with the website are saved.

Confidentiality

We regard any information you share with the Local Offer tool as private and confidential. We place controls over our employees' and subcontractors' access to internal data and ensure that your data is never seen by anyone who should not see it. All of our employees and subcontractors are bound to our information security policies regarding the handling of confidential customer data.

Limitation of our liability

We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

  • use of, or inability to use, our site; or
  • use of or reliance on any content displayed on our site.

Changes to these terms

We may revise these terms of use at any time by amending this page. Please check this page from time to time to take note of any changes we make, as they are binding on you.

Changes to our site

We may update our site from time to time, and may change the content at any time. We do not guarantee that our site, or any content on it, will be free from errors or omissions.